PRIVACY POLICY & COOKIES

 

A. Cooke’s - Pie and Mash (known as Cooke’s Pie and Mash)

Updated: 15th May 2018

 

 

 

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

 

Who are we?

Cooke's Pie and Mash is the data controller (contact details below), the data controller is responsible on how your personal data is processed; kept secure and for what purposes.

 

How do we process your personal data?

Cooke’s Pie and Mash complies with “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

 

We use your personal data for the following purposes: -

 

  • To maintain our own records of your order for food;
  • To keep you informed by email, separate emails are sent to confirm your order has been received and shipped;
  • To record your name, address, contact phone number & email, this is shared with our delivery service APC to enable them to deliver your order.
  • To inform you of news, events, activities concerning Cooke’s Pie and Mash (this will only be with your explicit consent)
  • To buy from Cooke’s Pie and Mash you use PayPal,  they will confirm your Name, Address, Contact Number, Email and Delivery Address to Cooke’s Pie and Mash. We do not store credit card details.

 

What is the legal basis for processing your personal data?

  • To enable Cooke’s Pie and Mash to send you your order.

 

Sharing your personal data
Your personal data will be treated as strictly confidential. We will only share your data with third parties with your consent or where a legal request has been made. For example the courier company APC.

 

How long do we keep your personal data?
We keep data for up to 6 years after the calendar year to which they relate.

 

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights: -

  • To request a copy of your personal data which Cooke’s Pie and Mash hold.
  • To request that Cooke’s Pie and Mash, corrects any personal data if it is found to be inaccurate or out of date;
  • To request your personal data is erased where it is no longer necessary for Cooke’s Pie and Mash to retain such data;
  • To withdraw your consent to the processing up until your order is despatched.
  • If you have a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to lodge a complaint with the Information Commissioners Office.

 

8. Further processing

We only plan to use your data to enable us to deliver your order and subject to your explicit consent keep you updated with details of what we are up to,  but we will email you for your prior consent if we need to do anything further.

 

9. Contact Details

 

To contact the data controller for Cooke's Pie and Mash, please email Audrey at Cooke’s Pie and Mash. (info@cookespieandmash.com)

 

 

 

 

 

 

Cookie Policy for A. Cooke's

 

This is the Cookie Policy for A. Cookes, accessible from www.cookespieandmash.com

 

 

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the How We Use Cookies

https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies 

http://www.allaboutcookies.org

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

The Cookies We Set

 

Account related cookies

  • If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

  • We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

  • This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. It also provides anonymous analytics to us, for example which products we sell the most.

Forms & Newsletter related cookies

  • When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

 

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
  • For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter; Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

 

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